The presenters will outline common reasons why special education parents file complaints with the Office of Administrative Hearings, California Department of Education, and Office of Civil Rights. Participants will learn actionable strategies to resolve conflicts early on and prevent formal complaints. The session will cover key proactive research-based approaches, fostering successful relationships with parents, maintaining effective communication, and addressing concerns before they escalate. Attendees will receive a blueprint for professional development and other fundamental actions that administrators can take to prevent conflicts and complaints. Practical tools and resources will be shared and practiced during the session.
